Shipping policy
Shipping Policy
1. Shipping Methods:
We offer a variety of shipping options to accommodate your needs:
- Standard Shipping: Typically arrives within 7-12 days.
- Expedited Shipping: For faster delivery, arrives within 6-10 days.
- Free Shipping: Enjoy complimentary standard shipping
2. Shipping Restrictions:
Certain products, such as live animals, large crates, and heavy items, may have specific shipping restrictions or require special handling. Please refer to individual product pages for shipping details, or contact us for assistance.
3. Delivery Areas:
We currently ship within [Specify Geographic Area/Countries]. For international shipping inquiries, please contact us directly to discuss options and shipping rates.
4. Processing Time:
Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order has shipped.
5. Shipping Rates:
Shipping rates vary depending on the weight of your order, selected shipping method, and delivery location. Exact shipping costs will be calculated at checkout before you finalize your purchase.
6. Packaging:
We take great care in packaging your order to ensure your pet products arrive safely and securely. Fragile items and perishable goods are packaged with extra protection to prevent damage during transit.
7. Shipping Partners:
We partner with reputable carriers to ensure reliable and timely delivery of your orders. Our shipping partners may include [List Carrier Names], known for their commitment to handling packages with care.
8. Tracking Your Order:
Once your order ships, you will receive a tracking number via email. You can easily track the status of your shipment online or through our website’s order tracking feature.
9. Customer Service:
Your satisfaction is our priority. If you have any questions or concerns regarding your order, shipping, or delivery, our customer service team is here to assist you. Contact us at companioncrevice@gmail.com and we’ll gladly provide the information you need.
10. Returns and Exchanges:
For information on returns and exchanges, please refer to our [Link to Returns Policy]. We strive to ensure you are completely satisfied with your purchase from Companion Crevice.
11. Special Considerations:
Please note that some products, such as medications, may have additional shipping regulations or require specific documentation for certain destinations. We comply with all applicable laws and regulations to ensure compliance and safety.
12. Holiday Shipping:
During peak holiday seasons, we recommend placing orders early to ensure timely delivery. Delays may occur due to increased shipping volumes or carrier schedules.
13. Environmental Responsibility:
We are committed to minimizing our environmental impact. Whenever possible, we use eco-friendly packaging materials and support sustainable shipping practices.
14. Contact Us:
If you have any further questions about our shipping policy or need assistance with an order, please don’t hesitate to reach out. We’re here to help.